Work Pilot
All articles

Customers & jobs

Organize the people you work with and the work you do for them.

Customer profiles

Each customer profile keeps contact info, address, all their jobs, quotes, invoices, and chat history in one place. Convert a won lead into a customer with one tap.

Create a job (project)

From a customer profile choose New job. Set the site address, expected dates, and share the job with the crew who need access.

Milestones & progress

Inside a job open the Milestones panel to break the work into steps, assign teammates, and set date ranges. Milestones appear on everyone's calendar and drive scheduling conflict checks.